Act on specified commercial transactions

Distributor name : Shimano Corporation

Operation supervisor name : Taro Suzuki

Location : Meiji Yasuda Life Sapporo Odori Building 5th Floor 12-1 Odori West Chuo-ku, Sapporo, Hokkaido 060-0042

Inquiries
Tel 011-210-2400 E-mail Business hours 9:00 – 18:00 (mon-fri) 9:00 – 20:00 (Sat/Sun)

Sales price
Product price is equal to total amount display (price/including tax)

Required fee other than the item price
- Shipping fee (extra fee may be added in some areas) - Transfer fee when using bank transfer - COD when using cash on delivery method - NP deferred payment fee (convenient store – bank – post)

Application validity period
As a general rule, it will be five business days after order confirmation (automatic outgoing mail sending for order confirmation).

About cancellation
As a rule, we do not accept data change / cancellation after confirming orders. If you received products as a gift and need to return it, we would be willing to accept the items back and issue an exchange for some new products or  Gift Card for the value of the items returned. Cash or credit refunds cannot be issued when returning a gift.

Payment method and deadline
- Credit card - Cash on delivery – Please pay the delivery fee to the delivery agent of the courier when receiving th e goods. - Bank transfer – Please transfer product prices to our designated account within five business days from the ordered date. The transaction will be cancelled after five days. - NP deferred payment – plesase pay within 14 days